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Process Improvement: Identify and gather payroll improvements, eliminating or enhancing manual and non-essential processes through technology to simplify and streamline operations. Data Security: Manage internal system accesses in alignment with data security principles. Issue Resolution: Support the resolution of identified issues and challenges, providing clear root cause analysis, guidance, and training to the payroll team. Documentation: Assist the global payroll team in maintaining regular country documentation updates and monitor adherence to the approval process. Training and Guidance: Provide guidance and training for annual cycle planning preparation, quarterly BCP testing, global employee communications, and help guides. Performance Metrics: Support improvements in case management and performance dashboard metric delivery. 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Strong understanding of business process improvement with the ability to produce high-quality outputs. Proven work experience or subject matter knowledge in payroll and related systems (e.g., Workday, SAP). Strong background in analysis and critical evaluation of information from multiple sources. Ability to document information in a format understandable by both business and technology teams. Consulting-type skillset/mindset with strong influencing, relationship-building, communication, collaboration, presentation, and problem-solving skills. Excellent communication skills with the ability to host meetings and present new initiatives to the team Experience managing teams remotely. Ability to conduct root cause analysis and problem-solving. Confidence to ask questions and seek further guidance when needed. Ability to prioritize a complex workload with conflicting deadlines and an understanding of the importance of meeting deadlines. Advanced Excel capabilities. 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