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Cross functional collaboration: Work closely with dev, sales and customer support teams to ensure alignment and deliver an outstanding experience Consultancy: Understand business goals and challenges to recommend tailored technology solutions that optimize retail operations, improve customer experiences and enhance overall efficiency. Market Insights: Stay informed about trends in CPG technology and competitive offerings to offer the most relevant and innovative solutions Solution Development: Collaborate with internal teams to design, recommend, and implement technology solutions that address client pain points, improve efficiency, and enhance the retail experience. Provide ongoing technical support to clients, addressing any issues or concerns related to the technology solutions, and ensuring swift resolution. Provide regular status updates and performance reports to business management and internal teams. 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Serve as a subject matter expert on our technology products and solutions, providing guidance on how these can be leveraged to achieve client success in the retail consumer goods industry 5+ years of experience in technology solutions, retail account management, or relationship management, preferably within CPG industry Bachelor's degree in Business, Information Technology, Engineering or a related field Experience with enterprise level retail technology systems and integrations Familiarity with retail analytics, customer engagement tools and omnichannel strategies Brilliant communicator with strong oral, written and presentation skills combined with the ability to guide group discussions and explain complex solutions Skilled in presenting to business stakeholders and business leads, influencing strategic decisions Experience translating business requirements into functional and non-functional system requirements and working with the team to produce high-level technical solutions Knowledge of working in Agile and data development environments Strong analytical and process-based skills (e.g. process flow diagrams, business and process modelling, data analysis, etc) Willingness to travel as required to meet with account teams, attend industry events or participate in on-site project implementations monthly. Strong understanding of retail technology solutions, including POS systems, e-commerce platforms, mobile apps, inventory management, CRM solutions and the ability to communicate complex technical concepts to non-technical stakeholders highly preferred Experience working with, or familiarity with NRM (Net Revenue Management) domain datasets Knowledge of sales and distribution processes and surrounding business processes and data Sales data exploration and analytics Knowledge of key business area i.e. Net Revenue Management, commercial growth framework, in-store execution Experience working in the Consumer Healthcare Goods industry or Life Sciences Experience working with Sales and Order processes highly preferred Location: This role is hybrid based in Warren, NJ This job posting closes on March 22, 2025 Please save a copy of the job description, as this may be helpful to refer to once the advert closes. Please save a copy of the job description, as this may be helpful to refer to once the advert closes. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering. The salary range for this role is: $120, - $165,565 plus an 12% bonus. Li-Hybrid Hello. 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